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Help Center
  1. Help Center
  2. AdvaPACS Support

AdvaPACS Support

Welcome! You can raise a request for AdvaPACS Support using the options provided.

Report a bug

Tell us the problems you're experiencing.

Required fields are marked with an asterisk*

Summarize the bug briefly.

Please provide details of the problems you are having.

P3 - Medium

P1 System is down or significantly impaired, preventing core functions like image storage, retrieval or diagnostic tools; patient safety is threatened and there is no acceptable workaround to the issue.
P2 Major features or functionality is impaired, but software is still operational with no acceptable workaround to the issue.
P3 Service is degraded without any impact to the software in the form of business or operational impact. An acceptable workaround to the issue exists.
P4 An issue exists that has no operational or business impact to the software used and an acceptable workaround to the issue. Applies for general information requests.

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